Address: Angerja street 14, 10416 Tallinn

Tel: 372 6603 216

e-mail: kalle.laane@mail.ee

Contact person: Kalle Laane

Essential part of service:

Children with behavioural problems are sent here by children welfare departments, commissions, probation services and courts.

These children get psychosocial counselling, making up by learning, conflict-counselling and conciliating, coping skills training, parents counselling, computer skills and child supporting social net.

Up to 10 of them can also get twenty-four-hour care in 14 Angerja street

Open care services centre give to 15 children.

Always we try to work with family members of children.

Centre uses elements and principles from Cognitive- Behavioural training, Milieu therapy, Reality therapy

Service rendering:

Essential part of service:

Essential part of service is in the first place effecting social programmes for under age delinquencies who are sent by commissions for adolescent offenders and children with behavioural problems who are sent by children welfare or other officials.

Rehabilitation work with client is always temporary. It can be illustrated in following:

INPUT >Client work of the project >OUTPUT

Under input are:

1.      Institutions directing clients

q       Commissions of under ages

q       Children welfare

q       Probation

q       Social workers of schools

q       Organisations that give services

2.      Criteria that describe clients:

q       Medium and high risk level

q       Client?s motivation to stop using drugs and get free of dependence.

q       Client should have people to depend on and who are interested in improving the child?s condition. These people can be parents, tutors, and also officials who are motivated to solve child?s problems.

q       Damages of client?s intellect can?t be too serious (dementia, imbecile or mental deficiency, debility)

q       Existence of behavioural problem

Under output are factors that describe possible solution. Because objective of this project work is to find solution for the client?s problem (conflicts etc). Institutions where client goes after participation in the project can characterise these solutions. These institutions might be:

·        Family (also replacing family)

·        School

·        Psychiatrist

·        Family + school

·        Family + night school + work

·        Children home

·        Children home + school

·        SOS-village

·        SOS-village + school

·        Special school

·        Something else

It is essential that centre need partners for finding output and solving the case: children welfare, school social workers, doctors, school psychologists, police, persons who are helping family, criminal welfare, teachers, psychiatrists, family members, other persons who are important for child and whom he/she needs.

Achieving positive output presumes changes in using client?s internal and external resources. This change can be achieved through rehabilitation work in this project and it appears in results of the work that has been done.

The goal of work is to relieve client?s behavioural problems and achieving positive results that have been mentioned before.

Achieving the goal doesn?t depend just on project workers but on whole network that deals with the case.

Finding the positive output for the client depends a lot on children welfare worker?s capacity to solve child?s problem.

2. Priority and general characterisation of action

·        Priority is on the programs targeted to develop coping skills, value system by realising everyday programmes. In night shelter can stay only children who participate in the program work.

3.      Elements of method (social program)

·        Help in crisis situation and psychotherapy

·        Background studies

·        Assuring needed medical services

·        Developing of literacy

·        Learning of computer skills

·        Help in school-works

·        Training managing skills and extending value system on the basis of special methodology

·        Work with parents and other significant adults

·        Work with schools (teachers)

·        Work with officials (children welfare, police, criminal care, court etc.)

·        Creative activities

·        Self-care activities (personal hygienic, cleaning, washing and repairing own clothes

·        Developing of housework skills (cleaning, cooking etc)

·        Developing of other work skills (sewing, repairing works etc.)

·        Trips, camps, etc.

4.      Timing of individual client work in the program:

·        Everyday

·        Twice a week in certain time

·        Three times a week in certain time

·        Self-help groups

5. Results:

What criteria to pay attention at?

How to measure?

We should pay attention at next points in evaluating results:

·        Client?s behaving problems are relieving

·        Client?s motivation increases to solve her/his problems

·        Client?s social connection increases

·        Client?s managing skills development

·        Extending of client?s value system

·        Client?s delinquency decreases or it becomes less dangerous for society

Evaluating these criteria we can use objective information (for example better results at school or info from police and other officials) about client. The feedback is not perfect because the system for changing information is undeveloped.

These criteria can be evaluated subjectively through changes in client?s behaviour and in some ways through client?s and other adults? evaluation. (everyday evaluation lists and things like that).