Helplines take an active role in responding to children's calls in several ways including, but not limited to, providing medical assistance; reuniting missing children with their families; rescuing sexually abused young people and child labourers and providing long term care to HIV/AIDS victims. CHI's annual compilation of data from member helplines across Africa, the Americas, the Asia-Pacifi c region and Europe. Fifty-five members provided data for this 2004 edition. CHI aims to publish Connecting to Children annually to provide a comprehensive set of data which voices the concerns of children in need of care and protection; thereby, allowing the CHI global network to infl uence policy-makers and ensure that the rights of the child are met. CHI hopes this publication can provide a glimpse into the lives of children as told by those who live it: the children themselves.